18+: For Adults Only, Play Responsibly.
Frohespielen Logo Frohespielen
Home Games About Us FAQ Contact

This Privacy Policy outlines the practices of Frohespielen, a social casino platform dedicated solely to entertainment through virtual currency. Its purpose is to clearly detail how we gather, utilize, retain, and safeguard your personal data. Our environment is exclusively for gaming, meaning no real money transactions, deposits, or withdrawals are ever involved. All currency within our games is purely virtual and holds no real-world value. We are dedicated to adhering strictly to all pertinent European data protection legislation and regulations, guaranteeing that your information is managed with the highest degree of diligence and openness.

Through this policy, we aim to inform you about:

  • The categories of data we collect;
  • Our methods for processing and storing your information;
  • Your entitlements concerning the access, amendment, or removal of your personal details;
  • The measures we employ to secure your personal information;
  • How our deployment of cookies and related technologies aligns with legal requirements;
  • Our continuous dedication to upholding data protection principles.

This document was last revised on 2025-10-19, reflecting our continuous efforts towards greater transparency and strengthened data protection protocols.

Information Gathering

At Frohespielen, we are committed to collecting any personal data you share in a clear and legally compliant manner. We only gather personal information when it is essential for delivering an improved gaming experience and fulfilling our legal responsibilities. Below are illustrations of the types of information that might be acquired:

  • Identifiable Personal Details: This covers your chosen username, a distinct identification code, and any other information you willingly offer while interacting with our service. Given that all transactions involve only virtual currency, no physical addresses, telephone numbers, or payment card specifics are ever collected.
  • Technical System Data: This encompasses details such as your Internet Protocol (IP) address, the kind of device you use, its operating system, your web browser type, and other technical specifications that aid us in providing a seamless and customized gaming journey.
  • Platform Interaction Data: Information pertaining to how you engage with our service, including game sessions, in-game actions, and other analytical insights that assist us in refining game performance and overall platform operations.
  • Cookie-Related Data: We utilize cookies and comparable tracking mechanisms to enrich your user experience. The collection of this information strictly adheres to European guidelines on online monitoring and privacy.

It is important to emphasize that, consistent with our pledge to fairness and full openness, we do not solicit any financial data for real-money deposits, as our platform exclusively supports transactions with virtual currency.

How We Utilize Gathered Information

The information we acquire is exclusively employed for these specified objectives:

  • Improving Your Play Experience: We examine usage information to constantly refine gameplay, propose tailored game suggestions, and present content that aligns with your preferences.
  • Platform Upkeep and Development: Technical and usage data are crucial for maintaining seamless system operations, identifying and resolving potential problems, and deploying necessary enhancements or fixes.
  • User Engagement: Provided you grant consent, we might send you significant alerts regarding platform updates, special events, or modifications pertinent to your gaming. All such communications adhere to relevant data protection statutes.
  • Security Measures: We leverage data to identify and thwart fraudulent activities, unauthorized intrusions, or any other potentially damaging actions that could compromise the integrity and operation of our service.
  • Fulfilling Legal and Regulatory Mandates: Where legally mandated, we may process data to meet our legal and regulatory responsibilities, thereby ensuring our platform remains in full adherence with all applicable data protection legislation and benchmarks, including but not limited to the General Data Protection Regulation (GDPR).

Every instance of data processing is carried out pursuant to the legal grounds established by European data protection laws. No collected data is ever used for financial dealings involving actual money; your personal information serves solely for administering your virtual gaming activities on our platform.

Information Disclosure and External Parties

Your privacy is paramount to us, and we are dedicated to safeguarding your personal details. We will never disseminate or sell your personal data to any external entities for promotional or commercial gains. Nevertheless, your information might be shared under specific circumstances:

  • With Approved Service Partners: We might share your personal data with reliable third-party providers who support us in managing our platform, upholding system security, and conducting analytical tasks. These partners are legally bound by contract to protect your data and are permitted to use it solely for the objectives we define.
  • To Fulfill Legal Requirements: In situations where disclosure is mandated by statute, regulation, or judicial process, we will only release the strictly necessary information, and only to the extent required to meet such legal demands.
  • For Internal Data Compilation: We may compile non-personally identifiable data into aggregated datasets to generate historical records and reports. These compilations might be shared with external collaborators for research and analysis. This aggregated data never singles out any individual user.

All our data-sharing activities are performed in strict adherence to relevant regulations and incorporate all essential protective measures to guarantee the safety and privacy of your information.

Your Entitlements: Reviewing, Amending, and Erasing Your Data

We champion complete openness and empower you with control over your personal information. Pursuant to prevailing data protection legislation, including the GDPR and other pertinent European legal frameworks, you possess the following rights:

  • To Obtain Your Data: You are entitled to ask for a duplicate of any personal information we maintain concerning you. Upon receiving your request, we will furnish a synopsis of this data in a widely accepted electronic format.
  • To Rectify or Update Your Details: If you discover any inaccuracies or omissions in your profile information, you have the right to ask for corrections or updates. We advise you to frequently check your personal particulars to ensure their ongoing accuracy.
  • To Demand Data Removal: You may instruct us to remove or render anonymous specific personal data we possess about you, provided there are no legal mandates compelling us to retain such records. We endeavor to comply with all such requests within the statutory deadlines.
  • Data Transferability: In accordance with applicable law, you might be entitled to receive your personal data in an organized, commonly used, and computer-readable format, and to convey that data to a different data controller.
  • To Oppose or Limit Processing: Under particular conditions, you hold the right to object to the processing of your data or to request limitations on how your data is handled.

To exercise any of these entitlements, kindly submit your request via our established procedure. Following receipt of your request, we will confirm your identity and reply without undue delay, generally within a month, unless a legal extension is permissible.

Cookies and Digital Tracking Mechanisms

Our online service deploys cookies and analogous digital tracking tools to elevate your user experience, evaluate platform engagement, and deliver tailored content. Cookies enable us to recall your settings and comprehend your interaction habits. The processing of this information strictly adheres to European guidelines on online monitoring and privacy.

The various types of cookies potentially utilized on our platform encompass:

  • Strictly Necessary Cookies: These are indispensable for the website's basic functioning and cannot be deactivated within our systems.
  • Performance-Related Cookies: These cookies assist us in gaining insights into how visitors engage with the platform by gathering and relaying anonymous data.
  • Functionality Cookies: Such cookies permit our platform to store your preferences, thereby offering a more customized user journey.
  • Analytics Cookies: Employed to collect data on user interactions with the platform, facilitating the optimization of our online services' performance and layout.

Kindly be aware that although we furnish comprehensive details regarding our cookie usage, we do not provide external links for additional information. Should you desire to delve deeper into our cookie policies, we suggest consulting our thorough internal documentation or reaching out to our customer support team.

Information Protection

At Frohespielen, safeguarding your personal information is among our highest concerns. We deploy industry-recognized safeguards to shield your data from unapproved access, unintended revelation, modification, and obliteration. Our protective protocols encompass:

  • Cryptographic Measures: We employ robust encryption techniques for both data transfer and storage. This guarantees the confidentiality of all information exchanged between your device and our computational infrastructure.
  • Controlled Access: Exclusive access to your personal data is granted only to authorized individuals. We have established stringent access management and verification processes to secure your information.
  • Consistent Security Evaluations: We undertake routine security inspections and analyses of vulnerabilities to detect and rectify any potential hazards. Our methodologies are continuously refined to adapt to evolving threats.
  • De-identification of Data: Whenever feasible, we anonymize data to protect your individuality and uphold privacy.

Although no digital framework can offer absolute invulnerability, we are dedicated to sustaining a protected environment and mitigating risks through anticipatory actions.

Information Preservation and Archiving

We will store your personal data only for the duration essential to achieve the objectives for which it was gathered, or as prescribed by relevant legal stipulations. Standard retention durations are contingent upon the nature of the data and its intended use. Once your information is no longer required, it will be either securely erased or rendered anonymous.

Our specific data retention protocols include:

  • User Profile Details: Kept for the entire lifespan of your account. It is subsequently removed upon account closure at your behest or due to prolonged inactivity, contingent upon any overriding legal requirements.
  • System and Analytical Information: Preserved in a combined and anonymized state for retrospective analysis and enhancement of our offerings.
  • Regulatory Adherence Documentation: Maintained for the period stipulated by pertinent regulations to guarantee comprehensive transparency and answerability.

You will receive notification if your personal data is slated for deletion, enabling you to undertake any requisite actions before the process commences, should it be necessary.

User Obligations and Agreement

Your engagement with Frohespielen signifies your express agreement to the methods detailed within this privacy policy. It is incumbent upon you to verify that all information you supply is precise and up-to-date. Furthermore, by persisting in your use of our platform, you affirm and accept the following:

  • You have examined and agreed to the data gathering, processing, and disclosure practices articulated in this document.
  • You acknowledge that no provisions exist for real-money deposits or financial transactions, and that your gaming experience exclusively involves virtual currency.
  • You are cognizant of your entitlements concerning the retrieval, amendment, and erasure of your personal data, and that these entitlements can be exercised via the avenues we have established.

Should you elect to cease using our platform, we recommend familiarizing yourself with the data deletion protocols and, where appropriate, requesting the removal of your personal information.

Revisions and Amendments to the Policy

This privacy policy may undergo periodic revisions to account for shifts in legal mandates, technological progress, or alterations in our operational procedures. All amendments will be conspicuously displayed on our platform, accompanied by a new effective date. We urge you to routinely consult this policy to remain apprised of our methods for safeguarding your personal data.

In the event of substantial modifications to this policy, you will be informed through means designed to ensure your complete awareness of these alterations. Your ongoing engagement with Frohespielen subsequent to any changes indicates your affirmation of the revised practices.

Legal Notice

Although we endeavor to protect your personal data and comply with all pertinent regulations, it is important to recognize that no system for data transmission or storage can offer absolute security. Consequently, we are unable to guarantee the infallible protection of your information. By utilizing our platform, you acknowledge and accept this intrinsic risk.

Our platform is offered on an "as is" basis, without any warranties, whether explicit or implicit. We explicitly disavow any responsibility for losses or damages arising from data breaches or other security events that are beyond our reasonable influence. Your ongoing engagement with our service signifies your acceptance of these conditions.

Final Statement

At Frohespielen, your personal privacy and the safeguarding of your data are central to our operational ethos. This privacy policy has been crafted to be as exhaustive and clear as possible, ensuring you have a complete grasp of our procedures and your inherent rights. It is crucial to recall that our platform functions as a social casino exclusively utilizing virtual currency; we neither facilitate real-money deposits nor any transactional dealings involving actual monetary funds.

We value the confidence you place in us and encourage you to contact us via the designated channels if you have any inquiries or reservations about our privacy protocols. Your contentment and security are of utmost importance, and we are committed to perpetually refining every facet of our service.

We extend our gratitude for selecting Frohespielen. We hope you thoroughly enjoy your gaming, with the assurance that your privacy is defended and your rights are upheld.

warning

Play Responsibly

Play consciously and remember: social gaming is allowed only for those aged 18+. It should not be perceived as a source of income — it's merely entertainment. Plan your budget, control the time spent playing, set personal limits, and avoid social gaming in moments of stress or emotional tension.

If you notice that social gaming starts to get out of control and negatively affects your financial, emotional, or social state, be sure to seek help.

Consultation is available at 0808 8020 133 or on the website BeGambleAware.org.